Return Policy

Effective Date: 5/26/2023

Thank you for shopping at 4LM (“we,” “us,” or “our”). We want you to be completely satisfied with your purchase, and we have outlined our return policy below to ensure a smooth and hassle-free return process.

What are our replacement & return policies?

We stand behind the quality of our products & guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge — simply submit a customer support request with a photo of the items in question & one of our representatives will issue an immediate replacement. Replacement orders are prioritized in our production facility in order to ship as quickly as possible. We typically do not offer returns, refunds, or replacements due to user error such as incorrect selection of sizes, designs, colors, etc.

How can I request a replacement for an item in an order?

For any issues with past or existing orders, please submit a customer support request directly through the 4LeafMedical.com platform. This allows us access to all relevant account & order information to help you most efficiently. When time is of the essence, this should be your go-to contact method.

You can also email our order-related support team for assistance at orders@4leafmedical.com — please include your name, order number, photos of the product, & a description of the issue.

Changes to the Return Policy

We reserve the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

If you have any questions or need further assistance regarding our return policy, please contact our customer support team at support@4leafmedical.com.

4LM | 4007 Glen Abby Circle, Stockton, CA 95219 | support@4leafmedical.com